Have you checked out Frappe Desk? 😃

Announcements
23

Please update your app, we have fixed it. :smiley:

24

Just v14.

Yes, it is possible.

25

I have installed Successfully on V13 but when i am login using agent credentials

image
image1895×523 42.3 KB

I am unable to see the Ticket, but count is showing in the same.
Kindly Guide.

2 Likes
26

Hi, I have installed Frappedesk as a standalone app on a Ubuntu server. How do I log in to access as Administrator I can’t see the user interface as shown above.

27

same issue …
please reply @harshit-30
please help us to resolve this issue

1 Like
28

knowledge_base
knowledge_base1825×850 27.6 KB

Coudn’t view the ticket list, but showing the count.

I request to help us resolving this issue as soon as possible!!! @harshit-30

1 Like
29

Requesting to prepare a documentation on this!!! @harshit-30

1 Like
30

@aiswarya_satheesh @Ranbir Can you please raise an issue over GitHub? I would like to continue this conversation there and debug it along with you.

2 Likes
31

We are planning to have the documentation, but these are the early stages of Frappe Desk and a lot of things will change in the coming days. Hence, we are delaying the documentation for now and focusing on UX.

2 Likes
32

Thank you for your response…

33

Thank you!!!

34

Please find a solution for the issue number #774 in GitHub as soon as possible. @harshit-30

36

In which file we can edit the knowledge base page? @harshit-30

37

@harshit-30 Will the changes made in frappe desk automatically reflects frappedesk directory.

Is it possible for multiple users to work parallelly in one frappe desk?

Unable to share the code to multiple users.
Also I would like to know why the changes we made in frappe desk is not reflecting the code.

For example: I would like to commit the changes in code that will help others to work on the same project with same code that i had changed.

38

@harshit-30 Can you please help me by providing the solution as soon as possible!!!

39

I wanted to check it out but on a existing ERPNext v14 setup it is giving me the following error:

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "apps/frappe/frappe/commands/site.py", line 413, in install_app
    _install_app(app, verbose=context.verbose, force=force)
  File "apps/frappe/frappe/installer.py", line 304, in install_app
    frappe.get_attr(after_install)()
  File "apps/frappedesk/frappedesk/setup/install.py", line 10, in after_install
    add_default_categories_and_articles()
  File "apps/frappedesk/frappedesk/setup/install.py", line 58, in add_default_categories_and_articles
    ).insert()
  File "apps/frappe/frappe/model/document.py", line 268, in insert
    self.db_insert(ignore_if_duplicate=ignore_if_duplicate)
  File "apps/frappe/frappe/model/base_document.py", line 525, in db_insert
    self.show_unique_validation_message(e)
  File "apps/frappe/frappe/model/base_document.py", line 587, in show_unique_validation_message
    raise frappe.UniqueValidationError(self.doctype, self.name, e)
frappe.exceptions.UniqueValidationError: ('Article', '43033ac585', IntegrityError(1062, "Duplicate entry 'Introduction' for key 'title'"))

any idea how to solve this and when its going to replace the ERPNext Support module?

I tried to remove the app again and got also a error:

Found existing installation: frappedesk 0.5.9
Uninstalling frappedesk-0.5.9:
  Successfully uninstalled frappedesk-0.5.9
ERROR: [Errno 2] No such file or directory: 'apps/desk'
Traceback (most recent call last):
  File "/usr/lib/python3.10/shutil.py", line 816, in move
    os.rename(src, real_dst)
FileNotFoundError: [Errno 2] No such file or directory: 'apps/desk' -> 'archived/apps/desk-2022-12-11'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/bin/bench", line 33, in <module>
    sys.exit(load_entry_point('frappe-bench', 'console_scripts', 'bench')())
  File "/home/frappe/.local/lib/python3.10/site-packages/bench/cli.py", line 127, in cli
    bench_command()
  File "/usr/lib/python3/dist-packages/click/core.py", line 1128, in __call__
    return self.main(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/click/core.py", line 1053, in main
    rv = self.invoke(ctx)
  File "/usr/lib/python3/dist-packages/click/core.py", line 1659, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
  File "/usr/lib/python3/dist-packages/click/core.py", line 1395, in invoke
    return ctx.invoke(self.callback, **ctx.params)
  File "/usr/lib/python3/dist-packages/click/core.py", line 754, in invoke
    return __callback(*args, **kwargs)
  File "/home/frappe/.local/lib/python3.10/site-packages/bench/commands/make.py", line 197, in remove_app
    bench.uninstall(app_name, no_backup=no_backup, force=force)
  File "/home/frappe/.local/lib/python3.10/site-packages/bench/bench.py", line 130, in uninstall
    self.apps.remove(App(app, bench=self, to_clone=False), no_backup=no_backup)
  File "/home/frappe/.local/lib/python3.10/site-packages/bench/bench.py", line 317, in remove
    app.remove(no_backup=no_backup)
  File "/home/frappe/.local/lib/python3.10/site-packages/bench/utils/render.py", line 126, in wrapper_fn
    return fn(*args, **kwargs)
  File "/home/frappe/.local/lib/python3.10/site-packages/bench/app.py", line 216, in remove
    shutil.move(active_app_path, archived_app_path)
  File "/usr/lib/python3.10/shutil.py", line 836, in move
    copy_function(src, real_dst)
  File "/usr/lib/python3.10/shutil.py", line 434, in copy2
    copyfile(src, dst, follow_symlinks=follow_symlinks)
  File "/usr/lib/python3.10/shutil.py", line 254, in copyfile
    with open(src, 'rb') as fsrc:
FileNotFoundError: [Errno 2] No such file or directory: 'apps/desk'
40

I checked it out in detail now: