Certain Customer’s request us to send email to more than one person, they prefer to send email to purchase dept, accounts, stores, etc.
This requirement changes from customer to customer. While emailing, one has to remember at all times, as to whom to send email. If we can make erp remember that, it would make it easier, and keep everyone informed.
Problem faced by us:
User creating sales invoice is different, and does not know whom to send email communication, so email gets sent to just one person.
- Create Rule --> Add another contact in To or CC–> specific to customer/supplier–> specific to Document
- Give recommendation like Gmail, to add other contacts in mail.