I cant access the site using the mobile apps. The IOS version is 9.3… Tried to debug, got the following error message:
2016-07-25 11:53:19,051 - /home/frappe/benches/sunseap-prod/apps/frappe/frappe/app.py [ERROR]:
Site: sunseap-erpii.cloude8.com
Form Dict: {
“build_version”: “000”,
“cmd”: “frappe.templates.pages.desk.get_desk_assets”
}
Request Error
Traceback (most recent call last):
File “/home/frappe/benches/sunseap-prod/apps/frappe/frappe/app.py”, line 58, in application
response = frappe.api.handle()
File “/home/frappe/benches/sunseap-prod/apps/frappe/frappe/api.py”, line 49, in handle
return frappe.handler.handle()
File “/home/frappe/benches/sunseap-prod/apps/frappe/frappe/handler.py”, line 19, in handle
execute_cmd(cmd)
File “/home/frappe/benches/sunseap-prod/apps/frappe/frappe/handler.py”, line 30, in execute_cmd
method = get_attr(cmd)
File “/home/frappe/benches/sunseap-prod/apps/frappe/frappe/handler.py”, line 114, in get_attr
method = frappe.get_attr(cmd)
File “/home/frappe/benches/sunseap-prod/apps/frappe/frappe/init.py”, line 856, in get_attr
return getattr(get_module(modulename), methodname)
File “/home/frappe/benches/sunseap-prod/apps/frappe/frappe/init.py”, line 643, in get_module
return importlib.import_module(modulename)
File “/usr/lib/python2.7/importlib/init.py”, line 37, in import_module import(name)
ImportError: No module named desk
2016-07-25 11:53:19,058 - /home/frappe/benches/sunseap-prod/apps/frappe/frappe/utils/error.py [ERROR]:
New Exception collected with id: 2016-07-25 11:53:19.052364-121.122.90.52-d7b
Hello! I’m running ERPNext 7.0.18 on an OS X Server in VirtualBox. After a bit of poking around trying to find the right format for the server address, I was finally able to get the iOS app (on iPhone 6S and iPad mini) to log into our server, but after login, the app just hangs on the splash screen. I’ve left the splash screen up for at least 30 minutes with no change.
The server is otherwise working perfectly well on Mobile Safari from the same devices.
I appreciate the quick response! I saw a comment from rmehta from last week (Error on IOS apps (cant acess the site) - #2 by rmehta) saying that they’d updated it already, but I did notice that there wasn’t a previous version in the App Store.
I have problem to change the server to point to my own in the erpnext mobile app on iOS. It is working fine on the Android after I installed latest version. I had a look at the app store. The iOS one shows version 0.0.3 release in 2015 while the Android one is at version 0.0.7 release in July 2016. When can we expect the update to iOS? Anyone else has the same problem to use the iOS version?