Error on creating a new user

ERPNext
1

{‘retry’: 0, ‘log’: <function log at 0x7f383cf40d70>, ‘site’: u’shobhacard.com’, ‘event’: u’all’, ‘method_name’: u’frappe.email.queue.flush’, ‘method’: <function flush at 0x7f383c466c80>, ‘user’: u’Administrator’, ‘kwargs’: {}, ‘async’: True, ‘job_name’: u’frappe.email.queue.flush’}
Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/utils/background_jobs.py”, line 97, in execute_job
method(**kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py”, line 336, in flush
check_email_limit([])
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py”, line 226, in check_email_limit
smtp_server = SMTPServer()
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py”, line 167, in init
self.setup_email_account(append_to)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py”, line 170, in setup_email_account
self.email_account = get_outgoing_email_account(raise_exception_not_set=False, append_to=append_to, sender=sender)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py”, line 93, in get_outgoing_email_account
email_account.password = email_account.get_password(raise_exception=raise_exception)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/base_document.py”, line 637, in get_password
return get_decrypted_password(self.doctype, self.name, fieldname, raise_exception=raise_exception)
File “/home/frappe/frappe-bench/apps/frappe/frappe/utils/password.py”, line 19, in get_decrypted_password
frappe.throw(_(‘Password not found’), frappe.AuthenticationError)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 323, in throw
msgprint(msg, raise_exception=exc, title=title, indicator=‘red’)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 309, in msgprint
_raise_exception()
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 282, in _raise_exception
raise raise_exception(encode(msg))
AuthenticationError: Password not found

2

@Nishank_Parashar

bench set-admin-password [new-password]

And try again.

3

Thank you Sir,

I have another query now I’m trying to email account and I have created the email domain and again its showing the same error

4

Show your error log.

5

{‘retry’: 0, ‘log’: <function log at 0x7f2a0dd6fd70>, ‘site’: u’shobhacard.com’, ‘event’: u’all’, ‘method_name’: u’frappe.email.queue.flush’, ‘method’: <function flush at 0x7f2a0d297c80>, ‘user’: u’Administrator’, ‘kwargs’: {}, ‘async’: True, ‘job_name’: u’frappe.email.queue.flush’}
Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/utils/background_jobs.py”, line 97, in execute_job
method(**kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py”, line 336, in flush
check_email_limit([])
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py”, line 226, in check_email_limit
smtp_server = SMTPServer()
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py”, line 167, in init
self.setup_email_account(append_to)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py”, line 170, in setup_email_account
self.email_account = get_outgoing_email_account(raise_exception_not_set=False, append_to=append_to, sender=sender)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py”, line 93, in get_outgoing_email_account
email_account.password = email_account.get_password(raise_exception=raise_exception)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/base_document.py”, line 637, in get_password
return get_decrypted_password(self.doctype, self.name, fieldname, raise_exception=raise_exception)
File “/home/frappe/frappe-bench/apps/frappe/frappe/utils/password.py”, line 19, in get_decrypted_password
frappe.throw(_(‘Password not found’), frappe.AuthenticationError)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 323, in throw
msgprint(msg, raise_exception=exc, title=title, indicator=‘red’)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 309, in msgprint
_raise_exception()
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 282, in _raise_exception
raise raise_exception(encode(msg))
AuthenticationError: Password not found