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Error in migrating backup ( Could not find app "erpnext_support )


#1

Hello everyone

When I am Installing a backup taken From you’re hosting I have problem when I make migrate I have this error:

`root@ErpNext:/home/frappe/frappe-bench#  bench —site erpnext.site.com migrate`
`Migrating erpnext.site.com `
`Could not find app "erpnext_support"`

Can anyone please help me
thank you advance


#2

It looks like that you have uninstalled app erpnext_support.


#3

The app is in the backup database, but it is not on my server. So when I do migrate it sends an error message not having this application.

I tried installing the erpnext-support application but it is not in the repositories.


#4

Is there a way to run a backup copy loaded from ErpNext servers on an external server, without having a migrating problem?


#5

try running bench --site [sitename] remove-from-installed-apps erpnext_support to remove the app references


#6

Thank you very much
It’s work successfully with me

Greetings