Error connection?

i have an error cant access our system? can some know how to resolve this . thanks :slight_smile:

Is this on bench start or while trying do some operation on erpnext document ?

Also, copy the whole trace and paste it and format as code - I’ll show you an example :-

From this :

16:12:15 web.1 | 127.0.0.1 - - [14/Jul/2018 16:12:15] “GET /?doctype=Workflow+State&name=Rejected&cmd=frappe.desk.form.load.getdoc&=1531564899150 HTTP/1.1" 200 -
16:12:15 web.1 | 127.0.0.1 - - [14/Jul/2018 16:12:15] “GET /api/method/frappe.async.can_subscribe_doc?sid=61c1f2ef800da4481ef020fcd82e270f11e9b3d1e36567edf09040c6&doctype=Workflow%20State&docname=Rejected HTTP/1.1” 200 -
16:12:16 web.1 | 127.0.0.1 - - [14/Jul/2018 16:12:16] “POST / HTTP/1.1” 200 -
16:12:20 web.1 | 127.0.0.1 - - [14/Jul/2018 16:12:20] "GET /?doctype=Workflow+State&name=Applied&cmd=frappe.desk.form.load.getdoc&
=1531564899151 HTTP/1.1” 200 -
16:12:20 web.1 | 127.0.0.1 - - [14/Jul/2018 16:12:20] “GET /api/method/frappe.async.can_subscribe_doc?sid=61c1f2ef800da4481ef020fcd82e270f11e9b3d1e36567edf09040c6&doctype=Workflow%20State&docname=Applied HTTP/1.1” 200 -
16:12:22 web.1 | 127.0.0.1 - - [14/Jul/2018 16:12:22] “POST / HTTP/1.1” 200 -
16:12:25 web.1 | 127.0.0.1 - - [14/Jul/2018 16:12:25] “GET /?doctype=Workflow+State&name=Approved+by+Team+Leader&cmd=frappe.desk.form.load.getdoc&_=1531564899152 HTTP/1.1” 200 -
16:12:25 web.1 | 127.0.0.1 - - [14/Jul/2018 16:12:25] “GET /api/method/frappe.async.can_subscribe_doc?sid=61c1f2ef800da4481ef020fcd82e270f11e9b3d1e36567edf09040c6&doctype=Workflow%20State&docname=Approved%20by%20Team%20Leader HTTP/1.1” 200 -
16:12:28 web.1 | 127.0.0.1 - - [14/Jul/2018 16:12:28] “POST / HTTP/1.1” 200 -
16:12:39 web.1 | 127.0.0.1 - - [14/Jul/2018 16:12:39] “POST / HTTP/1.1” 200 -

to this :point_down:

16:12:15 web.1            | 127.0.0.1 - - [14/Jul/2018 16:12:15] "GET /?doctype=Workflow+State&name=Rejected&cmd=frappe.desk.form.load.getdoc&_=1531564899150 HTTP/1.1" 200 -
16:12:15 web.1            | 127.0.0.1 - - [14/Jul/2018 16:12:15] "GET /api/method/frappe.async.can_subscribe_doc?sid=61c1f2ef800da4481ef020fcd82e270f11e9b3d1e36567edf09040c6&doctype=Workflow%20State&docname=Rejected HTTP/1.1" 200 -
16:12:16 web.1            | 127.0.0.1 - - [14/Jul/2018 16:12:16] "POST / HTTP/1.1" 200 -
16:12:20 web.1            | 127.0.0.1 - - [14/Jul/2018 16:12:20] "GET /?doctype=Workflow+State&name=Applied&cmd=frappe.desk.form.load.getdoc&_=1531564899151 HTTP/1.1" 200 -
16:12:20 web.1            | 127.0.0.1 - - [14/Jul/2018 16:12:20] "GET /api/method/frappe.async.can_subscribe_doc?sid=61c1f2ef800da4481ef020fcd82e270f11e9b3d1e36567edf09040c6&doctype=Workflow%20State&docname=Applied HTTP/1.1" 200 -
16:12:22 web.1            | 127.0.0.1 - - [14/Jul/2018 16:12:22] "POST / HTTP/1.1" 200 -
16:12:25 web.1            | 127.0.0.1 - - [14/Jul/2018 16:12:25] "GET /?doctype=Workflow+State&name=Approved+by+Team+Leader&cmd=frappe.desk.form.load.getdoc&_=1531564899152 HTTP/1.1" 200 -
16:12:25 web.1            | 127.0.0.1 - - [14/Jul/2018 16:12:25] "GET /api/method/frappe.async.can_subscribe_doc?sid=61c1f2ef800da4481ef020fcd82e270f11e9b3d1e36567edf09040c6&doctype=Workflow%20State&docname=Approved%20by%20Team%20Leader HTTP/1.1" 200 -
16:12:28 web.1            | 127.0.0.1 - - [14/Jul/2018 16:12:28] "POST / HTTP/1.1" 200 -
16:12:39 web.1            | 127.0.0.1 - - [14/Jul/2018 16:12:39] "POST / HTTP/1.1" 200 -
1 Like

Hi! @root13F thank you for your response. when ill try to bench start that’s what happen.

Please post that traceback on bench start.