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ERPNext VM internal server error

Please post some error traceback.

Also check if your mariadb service is running or not by this command

systemctl status mariadb

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here is the /var/lib/msql/mysql-error.log file

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it looks like database is not running.
the command to check is

systemctl status mariadb

and not sysctl status mariadb

it says systemctl command not found

try

service mariadb status

i try it say
mariadb unrecognized service

replace mariadb with mysql instead,
it should be like this

service mysql status

which OS are you using?

MariaDB is stopped
i use Ubuntu 14.04

you can follow these instructions


it says you have to run two commands
first is

mysqld --tc-heuristic-recover=ROLLBACK

then restart mysql service by running

service mysql start

1 Like

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try to start mysql after that by running

service mysql start

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can you run the commands as root and see how it goes?
repeat both two commands

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Can you show the output for

su [it will ask you for the root password]
tail -n 20 /var/log/mysql/error.log
tail -n 5 /home/frappe/frappe-bench/logs/*.log

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Authentication failure
i don’t know the root password.

here is the output of tail -n 5 /home/frappe/frappe-bench/logs/*.log
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Here is the output of tail -n 20 /var/log/mysql/error.log
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