My team and I have been selling ERPNext for nearly a year now, and we’ve observed a problem in the sales process. I wish to share this with the community to see if others are also experiencing it and share how some of us may be overcoming it.
Usually the sales process will be smooth until we get to the demo. The most common scene is a user going quiet when the see the UI. Then they’ll say something like “it looks too complicated”, or “I wanted something a lot simpler.” This happens with almost 50% of our demos. We’re not the best salespeople nor the best at demo’ing, but during the last 5 years of our IT consultancy ERPNext has attracted the most comments of this kind.
One of the solutions we’ve resorted to is hiding a lot of the modules, example when demo’ing on retail, we’ll only show Stock, Accounts, Purchasing. This seems to slightly improve things. The next thing we’re looking to doing is applying UI themes and testing with new prospects.
Please share your experience presenting ERPNext, whether you’ve encountered this problem, and how you are solving it (if not, how are you doing your demo’s). Let us also share the best ERPNext themes and the methods used to hide modules especially in a multi-tenant setting with different module usage. If you are suggesting a theme please include a screenshot to give others a preview.
Please note: This is not a post to criticize ERPNext or Frappe, the Frappe Team gives us a great and steadily improving product that we, the ERPNext Community, must contribute towards improving in whatever capacities we can.