ERPnext problem download

I am downloading ERPNext from the main website but it have problems,
i am trying to reinstall a reinstalled ERPNext,but it dont give me the right erpnext not the full one can i have a help on it

would you give us screenshots of what happened

Are you downloading ERPNext (hosting yourself/VM) or setting up a trial account on erpnext.com?

Please elaborate and post screenshots as requested.