ERPNext install fails for Ubuntu 16 due to ansible missing

ValS · March 23, 2020, 9:02am

Hello comunity. Work requires me to set up a new server with ERPNext. Since the upgrade to V12 however, the installation script has changed a little. I followed these instructions.

Now I’m getting following error:

So apparently it stops when trying to install ansible. I then manually installed ansible using apt-get, but that didn’t help, same error.

Any tipps? Should I try to install ansible using pip?
Regards

Joseph_Marie_Alba · March 23, 2020, 3:09pm

Dont use Ubuntu 16. You will have problems in report generation. Use Ubuntu 18.

doca · March 23, 2020, 3:10pm

I am currntly struggling with getting ERPNext installed on a fresh Ubuntu 18.04 server as you can see in my other posts.

Good look with that!

ValS · March 24, 2020, 8:32am

Actually I’m simultaneously installing a fresh ERPNext on Ubuntu 18.04. While 16 indeed struggles to install it went without problems on 18. However a 16 server might still be needed due to a project I’m working on.

lasalesi · March 26, 2020, 2:11pm

Seems to be an issue with the installer, I am getting this on a vanilla Debian 10:

$ sudo python3 install.py --production --user frappe
Traceback (most recent call last):
  File "install.py", line 422, in <module>
    install_bench(args)
  File "install.py", line 221, in install_bench
    run_playbook('site.yml', sudo=True, extra_vars=extra_vars)
  File "install.py", line 339, in run_playbook
    success = subprocess.check_call(args, cwd=os.path.join(cwd, 'playbooks'), stdout=log_stream, stderr=sys.stderr)
  File "/usr/lib/python3.7/subprocess.py", line 347, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '['ansible-playbook', '-c', 'local', 'site.yml', '-vvvv', '-e', '@/tmp/extra_vars.json', '--become', '--become-user=frappe']' returned non-zero exit status 2.

lasalesi · April 6, 2020, 12:39pm

Any updates on this? What happens if you run

$ sudo ansible-playbook -c local .bench/playbooks/site.yml -vvvv -e @/tmp/extra_vars.json --become --become-user=frappe

ValS · April 7, 2020, 9:04am

I tried to install ERPNext on a fresh Ubuntu 16 server again and did not get this error again, without trying your solution. Now, the VM crashed during installation and the bench is not working but I did not get the initial error mentioned in the first post. So I assume that the install script has been fixed. I have not tested this with debian however.

btest · April 8, 2020, 6:35pm

@lasalesi:

Upon running

$ sudo ansible-playbook -c local .bench/playbooks/site.yml -vvvv -e @/tmp/extra_vars.json --become --become-user=frappe

I get an error in regards to setuptools

"pkg_resources.DistributionNotFound: The 'setuptools==40.8.0' distribution was not found and is required by bench"

Which is confusing since if I type in pip3 list from the command line it returns

pip3 list

setuptools          40.8.0

JDG · April 9, 2020, 3:17pm

I get this on both Debian 10 and Debian 9. On the 16th of March I installed ERPNext onto the same Debian 9 image without any problems but now it fails.