Email PDF for Quotations/PO Requests (Maybe others?) are not including the letterhead or the other headers just below the letterhead

ERPNext
1

Email and PDF view displays with out the letter head, and with out the “Quotation/Estimate header”

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I checked to make sure the host_name was set in the json file, did it via the bench command as well to double check. as suggested here Wkhtmltopdf layout error - #4 by lasalesi.

I ran the frappe.throw(html) and copied the html to run wkhtmltopdf on it from the server and there was no errors reported.

During this I did find something interesting, in the /tmp on the server there appear to be some left over html files from before they are sent to wkhtmltopdf, but when i run wkhtmltopdf on them manually it produces a pdf that has the missing headers but not the body!?!?

Going to keep looking into this tomorrow, hopefully if I can fix it i’ll post the solution. Any advice on where to look is welcome.

1 Like
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result from a left over html in /tmp

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Seems to be related to the Repeat header and footer option on the Print settings shown here, I unchecked this box and everything works now

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image796×134 3.37 KB

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Have you considered to use a “Custom Print Format”? It might seem more difficult at first, but leaves you full control on what you want to render and how…

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Did somebody found a solution to this issue?
I’d love to work with ERPnext soon, but failing already at those simple things.

I run
ERPNext: v12.7.0 (version-12)
Frappe Framework: v12.5.0 (version-12)
on a Ubuntu 18.04 LTS installation and freshly installed wkhtmltopdf 0.12.4

I can confirm that the letterhead appears when I uncheck the repeat function. In both cases the footer does not appear.

Any suggestions?

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Extacly same problem here than Josh_d for quotation, but fix after install wkhtmltopdf 0.12.6 from here on ubuntu 20.04
Work with Repeat header and footer option on adapted print format from Standard on Quotation