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Email Campaigns in progress for days - stuck process?

Email Campaign are not being sent. The status is stuck at “In Progress” for some days now.

How do I begin yo troubleshoot this?

1 Like

Same issue here

To troubleshoot a ‘stuck’ or ‘hung’ process

On the server end - files in the logs/ directory record activity and report any errors.

On the client web browser end - check the console for error reports (for eg in the case of Chrome, ctrl+shift+i to open its console, or ctrl+shift+k in FireFox)

Also clear the cache of these two. A forum search will give you clues and pointers…