We have noticed a re emergence of an old issue. This is the fact that duplicate invoice are posted by ERPNext for the same transactions when using the PoS screen.
The following are the features of this problem.
- The duplicate transactions are posted at exactly the same time
- The invoice numbers follow each other
- It usually happens after the system freezes for a while during posting using the PoS Screen.
I was of the opinion that this issue was resolved by @rohit_w a while back, but after I noticed it and reached out to some ERPNext colleagues I was told the issue never went away despite @rohit_w ś fix.
I believe this issue goes to the core of trust in ERPNext for a retail business and the entire core team needs to have a look at it. If users cannot trust data they will look elsewhere.