I have created a sales order for a service item (not stocked), but when I try to invoice it, I get the error Debit To account must be a Balance Sheet account / Did not save.
I performed this same type of sale for the same item to the same customer in the prior month without getting the error, and don’t believe that I made any changes in the meantime. This is a service item, and I probably should not have posted a Delivery, should I have? I performed a similar sale to another customer after running into this issue, this time without posting the Delivery and did not get the error and I was able to Invoice that transaction.
I also tried to Cancel the sales order that is giving me the error by doing a return Delivery Note, but I get the error that the warehouse is mandatory. Two things: It’s a service item, so there is no warehouse on the sale. I can’t find a place to populate that value so I can try to get past it.
Please help me with some direction to get out of the trouble I’m in with the sales order I can’t seem to invoice or return/cancel.