ERPNext Conference 2019* ERPNext.com Blog

Days before in Notification email alert

customization
erpnext

#1

Hello everyone,
I am using Days before and want to send mail before next contact date. Please help me with that. I am not getting any mail.

Thanks in advance.


#2

Hello @Saditi,

I’m using payment reminder notification on Sales Invoice doctype.

Below is the screenshot for your reference.

Hope this helps.

Regards,
Sujay


#3

Thanks for replying @Sujay, Are you receiving mails?


#4

@Saditi
If you are not receiving emails, you may want to check a few things

  1. Run bench doctor on frappe-bench folder, see if the scheduler is active
  2. If the Scheduler is not active, run the following command bench --site all enable-scheduler
  3. bench restart
    Also I am assuming the emails are configured correctly

#5

Hi @Manan_Shah , But when I was selecting send alert on: save , I was receiving mails.
So I think scheduler is working.


#6

Yes, here is the result.


#7

Hi @Sujay ,
I tried but it didn’t worked.