Database or site_config.json may be corrupted when updating from v12 to v13

[Jaime_Stuardo]

Hello,

I have ERPNext version 12 and tried to upgrade to version 13.

I ran command bench switch-to-branch version-13 frappe erpnext --upgrade and it worked. Then, I ran bench update --patch but this error occured:

[root@node4037 erpnext]# bench update --patch
WARN: bench is installed in editable mode!

This is not the recommended mode of installation for production. Instead, install the package from PyPI with: `pip install frappe-bench`

Backing up sites...
Backup failed for Site erp.example.com. Database or site_config.json may be corrupted
INFO: A newer version of bench is available: 5.2.1 → 5.5.0
[root@node4037 erpnext]# 

What may be happening? Database is right and site_config.json has the same content as before, when site worked.

Now, when connecting to the site, an “Internal Server Error” error is shown.

Thanks
Jaime

[rahy]

Maybe try to update the bench first?

sudo pip3 install --upgrade frappe-bench

[Jaime_Stuardo]

I have done it already

[rahy]

Because there is still this line in your terminal:

@Jaime_Stuardo

INFO: A newer version of bench is available: 5.2.1 → 5.5.0

Do bench --version to see the version.

[Jaime_Stuardo]

Version is now 5.5 and the same happened.

[rahy]

I’m sorry I can’t of any further help because I’m not on v13 yet.
Last suggestion from me is to examine the logs in the bench/logs folder. There are logs for bench, web, frappe, etc. Maybe you can find anything there showing what is wrong.