So, let’s make it clear. I’ve just put on a new VM and pulled the latest versions of frappe and ERPNext:
$ bench build
Now I’m ready to go to your points:
I can open the customer record normally via the CRM, and the heatmap is displayed correctly, including marks. I would like to show it to you with a video, but unfortunaly i cant upload it because its to big.
Do you have any errors in your console? Did you implement my solution correctly and run bench build?
Guaranteed refer the marks at the customer to comments. Here (see line 398 till 414) is the corresponding python code that generates the data for the heatmap of doctype customer.
this is “below timeline”:
That would be very useful! Unfortunately, it is definitely not.
I completely agree with you that it is an absolute nonsense to show the comments in the customer’s heatmap instead of the linked documents. I will work out another pullrequest, so that in the future the linked documents will be displayed in the customer’s heatmap. At the moment I can only repeat that the function is “as bad as it is”. But, at least, now it works