but when I give one of our user’s account this role
he wants to create lots of new users through upload with csv file
then there’s an error that only the first raw will success
others are not valid , why does this happen ?
Hi @1117,
-I have checked your csv ,in that you have written user1@gmai.com,user2@gmail.com written two times
should enter distinct email ids/unique ,do not duplicate
really thanks for your answering
yes it just display blank
and I follow your step not to enter “Role” in csv file
but it still can not import , the error message is still the same
I think I should provide more detail to you
I use my main account called “administrator” (system manager)
do the same thing , use the same csv file it will success
but use another account it will failed , only the first raw valid