Not sure if I am missing something here
Looking at the chat facility so we can send messages to other users (all staff, this is not about the webisite
So, this chat tool
If I send a “chat” to Max - how does he know? There does not seem to be any alerts (other than ticking to send an email which is not really relevant) I really need me to type a chat message and it pops up on Max’s screen to tell him