I finally upgraded to version 6, after being on version 4 for sometime.
I’m having issues with email. I use Google Apps for business. I have one “Email Account” configured in ERPNext, and the SMTP Server is set to “smtp-relay.gmail.com” as per the Google Apps documentation.
First issue, is when a user sends an email from a document, such as Purchase Order; In V4 the email would be from the logged in users email address. Now it defaults to the “Email Id” set on the “Default Outgoing” email address as configured in ERPNext. How do I configure this to use the email address of the logged in user?
Second: Emails being sent via ERPNext are either getting delayed, or lost. I do not see any errors in logs/worker.error.log. Only some emails are coming to the recipient. I do not see any other errors. This was bullet proof before the upgrade. Any suggestions on where I can look to track down the issue?
I solved my first issue, which was to disable the “Always use Account’s Email ID as Sender” setting on the “Setup/Email Account”.
The second issue; I’m suspicious that the worker queue is not reacting immediately when a email send job comes in. Emails unrelated to ERP arrive promptly, but anything going via ERPnext id delayed by a few minutes.
Hi did you manage to solve this problem? I consider using ERPNEXT with google apps for work with email integration. What is your experience with combo?