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Assignment Rule only work if no user was assigned

Hello,

It seems that Automatic Assignment rules only works if document has no user assigned. Is there any way to override this?

I’m trying to assign a second user in some doctypes using assignment rule.

Thank you very much.

1 Like

Hi @restos99 just stumpled over the same probelm.

We are looking to use this on task where when the status is changed to “Pending Review” a field is shown for a reviewer (User on the system) and is then assign to that person.

The idea is that the person who is assigned to the task (This was done by assignment rule on status ‘Open’) and set’s the status to “Pending Review”.

I also encountered your problem when a person is already assigned.

Yes, i have not found a solution for This…