Assign specific support person to customer

[Meet_Patel]

Hello !!

Can we set up like, we can assign support person to the particular customer so, when customer raise support issue, that issue automatically assign to the respective support person?

[kennethsequeira]

@Meet_Patel

we can assign support person to the particular customer so, when customer raise support issue, that issue automatically assign to the respective support person?

You can use assignment rule for this:

https://docs.erpnext.com/docs/user/manual/en/automation/assignment-rule

[Ph_ng_Nguy_n]

Hi, Have you solved this issue yet? i’m facing same issue and all solutions on forum are not work in my situation