Amend does not copy all content

Just entered an invoice. Realized that i entered wrong date, cancelled and amended data, saved, submit.


Than i listed the invoices:
1) The Cancelled invoice was also shown; on export this creates problems since for sales totals etc the amended and original invoice are both counted.
2) I gave a discount but that disappeared in the amended invoice.

Human errors and software errors/inconsistencies accumulate :)

rgds robert
1
be…@itc.nl
2012-06-28
2012-07-28
45.25
No
2012
2
be…@itc.nl
2012-07-28
2012-07-01
38
No

1
be…@itc.nl
2012-06-28
2012-07-28
45.25
No
2012
2
be…@itc.nl
2012-07-28
2012-07-01
38
No

1
be…@itc.nl
2012-06-28
2012-07-28
45.25
No
2012
2
be…@itc.nl
2012-07-28
2012-07-01
38
No

Dear Robert,

New report builder pulls all the documents (saved, submitted, canceled). We need to filter document manually by selecting "Doc Status" for which value would be:

0 - for saved
1-  for submitted
2-  for canceled

We understand its not a good way to filter transaction. Hence filters like one available in transaction list (check box) will be soon added in report builder too. Till then, i request you to first filter transactions based on its status and then export.

In regards to issue related to discount, i replicated the same cycle at my end and it worked fine. Are you mentioning discount for each item or adding it as separate item? We can connect over teamviewer to check into it. Also, we will discuss this issue via direct mail as its looks specific to your account.

Thanks and regards,
Umair Sayyed

On Monday, July 2, 2012 2:51:04 AM UTC+5:30, robert wrote:
Just entered an invoice. Realized that i entered wrong date, cancelled and amended data, saved, submit.

Than i listed the invoices:
1) The Cancelled invoice was also shown; on export this creates problems since for sales totals etc the amended and original invoice are both counted.
2) I gave a discount but that disappeared in the amended invoice.

Human errors and software errors/inconsistencies accumulate :)

rgds robert