I’ve configured AWS SES correctly, but I’m unable to set the default email account for sending emails.
For instance if I want to email a user on ERP next, it comes back with an error (The following identities failed the check in region AP-SOUTH-1: ) I’ve configured as default in the email account section
Error Log
Traceback with variables (most recent call last):
File "apps/frappe/frappe/utils/background_jobs.py", line 160, in execute_job
method(**kwargs)
site = 'frontend'
method = <function send_mail at 0x7fa600f5a9e0>
event = None
job_name = '<function send_mail at 0x7f51e76516c0>'
kwargs = {'email_queue_name': 19, 'is_background_task': True}
user = 'Administrator'
is_async = True
retry = 0
method_name = 'send_mail'
File "apps/frappe/frappe/email/doctype/email_queue/email_queue.py", line 183, in send_mail
record.send(is_background_task=is_background_task, smtp_server_instance=smtp_server_instance)
email_queue_name = 19
is_background_task = True
smtp_server_instance = None
record = <EmailQueue: 19>
File "apps/frappe/frappe/email/doctype/email_queue/email_queue.py", line 140, in send
ctx.smtp_session.sendmail(from_addr=self.sender, to_addrs=recipient.recipient, msg=message)
self = <EmailQueue: 19>
is_background_task = True
smtp_server_instance = None
ctx = <frappe.email.doctype.email_queue.email_queue.SendMailContext object at 0x7fa60192f130>
message = b'Content-Type: multipart/mixed; boundary="===============8463150664238565790=="\r\nMIME-Version: 1.0\r\nMessage-Id: <166771453714.8.16562076052411787014@frontend>\r\nDisposition-Notification-To: Srinivas Gowda <srinivas@sozeno.com>\r\nX-Original-From: Srinivas Gowda <srinivas@sozeno.com>\r\nSubject: Interview Reminder\r\nFrom: info <im@noreply.sozeno.com>\r\nTo: srinivas@solancer.com\r\nDate: Sun, 06 Nov 2022 06:02:17 -0000\r\nReply-To: srinivas@sozeno.com\r\nX-Frappe-Site: https://erpnext.sozeno.com\r\n\r\n--===============8463150664238565790==\r\nContent-Type: multipart/alternative;\r\n boundary="===============5212139306405653459=="\r\nMIME-Version: 1.0\r\n\r\n--===============5212139306405653459==\r\nContent-Type: text/plain; charset="utf-8"\r\nMIME-Version: 1.0\r\nContent-Transfer-Encoding: quoted-printable\r\n\r\n# Interview Reminder\r\n\r\n Interview: [srinivas@solancer.com](mailto:srinivas@solancer.com) is schedu=\r\nled\r\non {{ scheduled\\_on }} from {{ from\\_time }} to {{ ...
recipient = <EmailQueueRecipient: f2d967eb3b parent=19>
method = None
File "/usr/local/lib/python3.10/smtplib.py", line 908, in sendmail
raise SMTPDataError(code, resp)
self = <smtplib.SMTP object at 0x7fa600d4ab90>
from_addr = 'Srinivas Gowda <srinivas@sozeno.com>'
to_addrs = ['srinivas@solancer.com']
msg = b'Content-Type: multipart/mixed; boundary="===============8463150664238565790=="\r\nMIME-Version: 1.0\r\nMessage-Id: <166771453714.8.16562076052411787014@frontend>\r\nDisposition-Notification-To: Srinivas Gowda <srinivas@sozeno.com>\r\nX-Original-From: Srinivas Gowda <srinivas@sozeno.com>\r\nSubject: Interview Reminder\r\nFrom: info <im@noreply.sozeno.com>\r\nTo: srinivas@solancer.com\r\nDate: Sun, 06 Nov 2022 06:02:17 -0000\r\nReply-To: srinivas@sozeno.com\r\nX-Frappe-Site: https://erpnext.sozeno.com\r\n\r\n--===============8463150664238565790==\r\nContent-Type: multipart/alternative;\r\n boundary="===============5212139306405653459=="\r\nMIME-Version: 1.0\r\n\r\n--===============5212139306405653459==\r\nContent-Type: text/plain; charset="utf-8"\r\nMIME-Version: 1.0\r\nContent-Transfer-Encoding: quoted-printable\r\n\r\n# Interview Reminder\r\n\r\n Interview: [srinivas@solancer.com](mailto:srinivas@solancer.com) is schedu=\r\nled\r\non {{ scheduled\\_on }} from {{ from\\_time }} to {{ ...
mail_options = ()
rcpt_options = ()
esmtp_opts = []
code = 554
resp = b'Message rejected: Email address is not verified. The following identities failed the check in region AP-SOUTH-1: srinivas@sozeno.com'
senderrs = {}
each = 'srinivas@solancer.com'
smtplib.SMTPDataError: (554, b'Message rejected: Email address is not verified. The following identities failed the check in region AP-SOUTH-1: srinivas@sozeno.com')