Report not showing on the browser but shows on the mobile app

ERPNext Reports
1

When I run item-wise sales report or any report, it shows me blank page. However, when I run the same report on the mobile app I get the report.

Can someone please help?

48%20PM
48%20PM2306Ɨ1332 88.4 KB

2

What browser are you using? Do you have output in the browser console?

3

I am using Firefox and Google Chrome. Please find below the link for browser console. I could not upload images.

Browser Console

Thanks.

4

If you are self hosted erpnext then run following:

su - frappe -s /bin/bash # change to your frappe OS username, if different.
cd ~/frappe-bench/
bench clear-website-cache

From Desk once logged in as Administrator, Click on Reload from Users Manu in Top Navigation bar next to Help Menu.

5

Something more to share with you. Following are some actions I took.

  1. Cleared the Browser Console
  2. Logged in to ERPNext (self-hosted)
  3. Run the required report
  4. extract new data from the browser console

By the way, we do not have SSL installed at the moment. could this also be a reason.

Following is what I got

Password fields present on an insecure (http://) page. This is a security risk that allows user login credentials to be stolen.[Learn More] login

[Show/hide message details.] TypeError: $event.fixHooks is undefined report.min.js:3041:2

Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end userā€™s experience. For more help http://xhr.spec.whatwg.org/ jquery.min.js:2:79417

OpenGL compositor Initialized Succesfully.
Version: 2.1 INTEL-10.36.19
Vendor: Intel Inc.
Renderer: Intel(R) Irisā„¢ Graphics 550
FBO Texture Target: TEXTURE_2D

6

Those are warnings you may ignore those for now.
Most of errors are maybe due to your Chrome Plugin/Extensions.

donā€™t clear just browser console, do what I shared in earlier post.

7

We have done that according to the instructions but we are facing the same problem.

Anybody please helpā€¦

Browser%20Console
Browser%20Console1050Ɨ446 241 KB

8

Next time if anyone has a problem.

Please make a new instance install ERPNext (beta instance). copy files ā€˜jquery.min.jsā€™ and ā€˜report.min.jsā€™ from ā€œbeta instanceā€ and paste in your original ERPNext self-hosted instance.

It works.

Found the solution.

9

Hi @Majid_Ejaz,

thanks for sharing. This would indicate an issue with the script files. Rather than copying, rebuilding the files should also resolve it:

$ bench update --build
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