Customer Credit balance

Hi, I’m in V10 latest version. I have a customer with a credit balance

But when i go to the credit balance report nothing shows for that customer.

Any thoughts why it does not show. Upgraded to 11 for testing and nothing show in there either.

Thanks

You can check the “Accounts Receivable Summary” report for the customer. Maybe that is what you are looking for.

It is a bug. Credit balances never show in the credit balance column for us either on v10 or v11. You will actually see it as a “paid amount” on the AR report. :frowning:

I am in ERPNext v13 and the Bug seems to be still present. Report is showing blank even though the customer has credit balance.

Maybe it is time to either redo this report or remove it since everything can be found in Accounts Receivable Report.